Need help?
Troubleshooting
- QuestionMay 12, 2023
What do I do if my Somfy-motorized shades or blinds are not working?
- QuestionMay 10, 2023
How to troubleshoot if your RTS motor does not respond.
- QuestionMay 11, 2023
What to do if Your RTS Motor Won't Reset to Factory Mode?
- QuestionMay 12, 2023
What to do if Your RTS Motor Only Moves When You Hold Up or Down
- QuestionMay 4, 2023
How can I get support from Somfy if I need help with my motorized window coverings?
- QuestionMay 12, 2023
What to do if Your RTS Motor Doesn't Respond But Jogs Each Time it is Plugged In
- QuestionMay 4, 2023
What should I do if the fabric on my Somfy powered shade, curtain, or awning is damaged?
