Troubleshooting
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01-13-2022 How to by Cheryl GRABONHow to Maintain Somfy Powered Batteries for Your Motorized ShadesLearn how to safely and effectively maintain batteries for Somfy's WireFree motor range.
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06-10-2019 How to by Morgan GlennonHow To Change the Direction of Operation of Your Somfy-powered DraperyLearn how to change the direction of operation of your motorized drapery in user mode after initial programming is complete.
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05-22-2019 How to by Morgan GlennonWhy is there a delay between multiple RTS motorized products activating during a schedule?Wondering why there’s a delay between multiple Radio Technology Somfy® (RTS) products when your myLink™ schedules activate? Here’s why and how you can fix it.
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02-07-2019 How to by Morgan GlennonmyLink Troubleshooting: Network Failure on Step 3This video will help if you get a failure message on step three while setting up your myLink™.
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02-07-2019 How to by Morgan GlennonmyLink Troubleshooting: Firmware Update Best PracticesThis video will help you navigate the myLink™ firmware update.
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05-10-2018 How to by Morgan GlennonHow to Change the Obstacle Detection Settings on Your Maestria™ 50 RTS MotorSomfy’s Maestria instructional video will teach you the basic steps to change the default obstacle detection settings for the Maestria motorized exterior screen.
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01-31-2017 How to by Morgan GlennonTroubleshooting Your Eolis 3D Wirefree RTS Wind SensorWelcome to Somfy’s troubleshooting video series. In this video we will offer common solutions if your Eolis 3D WireFree Wind Sensor does not work properly.
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01-31-2017 How to by Morgan GlennonHow to Change the Batteries in Your Eolis 3D WireFree RTS Wind SensorLearn how to change the batteries in an Eolis 3D WireFree™ Wind Sensor for Somfy-powered RTS awnings.
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